Support · Troubleshooting
Stylus not writing
Fixes when the pen does not ink in Penink.
Try these in order:
- Confirm the pen tool is selected (pink highlight), not the eraser, lasso, hand, or text tool.
- On iPad, check Apple Pencil is charged and connected in iPad settings.
- On Android, re-pair the stylus and confirm the tablet maker’s stylus mode is on.
- Close split-system keyboards or overlays that may be capturing the stroke.
- Force-close Penink and reopen the notebook.
If the stylus works in the tablet’s own drawing test but not in Penink, email support@penink.app with device model, OS version, and stylus model.
Still stuck? Email support@penink.app